We provide support you need to grow with today’s rapidly increasing technological demands. We believe that small and mid-sized businesses should enjoy the same technologies as Fortune top companies. That’s why our professionals work hard to ensure that your workplace is seamlessly designed to operate at an optimal level. Our IT procurement services take the frustration out of choosing the best software for your company, as well as the best server solutions. That means you’ll spend less time being frustrated by your IT needs – and more time focusing on growing your company’s success. In addition to softwares, PromptInfo also provides server upgrades, installation, maintenance and support. Think of PromptInfo Solutions as your one-stop shop for all your softwares.
Our IT support services include installation, maintenance, and troubleshooting repairs. Our goal is to offer our clients a comprehensive and customer-driven experience. Clients of PrompInfo Solutions can be confident that we will continue to provide superior IT support services long after the initial project is complete.
We make sure that customer service representatives are fully informed and have the latest information. We periodically assess the customer service experience we are providing to ensure that it's an asset to the company. We also consider conducting regular surveys to give customers the chance to provide feedback about the service they receive and suggest areas for improvement.